Return Policy

Due to the nature of our products, all sales are final.

We are committed to providing you the best products and service! We are unable to offer refunds on any of our products. However, If you have received the wrong order, please email us at info@jorichioma.com within seven days of receipt.

Can I Exchange My Order?

We are committed to providing you the best products and service! All orders are custom made, we are unable to offer exchanges on any of our products. For more information, please email us at info@jorichioma.com

Important: 

The curl pattern of the hair product you received may appear more defined than those showcased by on social media by customers, based on how they have styled their extensions.

If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email info@jorichioma.com as soon as possible, and keep the hair EXACTLY THE WAY IT CAME.  

Hair extensions CANNOT be: brushed/combed out, combed with your fingers, washed, installed, colored, or bleached.

We cannot do return or exchanges on hair that has been altered in any form. No Exceptions.